At Silverman Ankle & Foot, we pride ourselves on offering what we call The Silverman Difference. The Silverman Difference means a lot of different things, but in its most basic sense, it means that we vow to go above and beyond for our patients in order to provide them with the excellent care they deserve. Recently, we’ve had a few reviews come in that we believe highlight The Silverman Difference, and what better people to hear from than patients who have experienced this level of care first hand?
Below, we take a closer look at some reviews that showcase the level of care we can provide with The Silverman Difference.
Patients Share Their Stories
Here’s a look at some snippets from recent reviews of Silverman Ankle & Foot on Google that help explain some of the ways we look to go above and beyond for our patients.
“I had consulted with a previous Dr. I had been satisfied with in another state and he did not want to touch my situation. Dr. Silverman likes a challenge and I trusted his approach and experience”
Dr. Silverman and his team don’t back down from a challenge. A number of specialists turn patients away because the cases are complex or the surgery success rate is low. We’re not afraid to take on a challenge and we won’t stop until we find a treatment that helps you.
“[I] like the fact Dr. Silverman has his own practice. I saw him or when I called I talked to him. He takes all his calls.”
Dr. Silverman may not be able to speak to patients at all times when he’s in surgery or consulting with a patient, but when you call his office, you don’t have to jump through hoops to talk to someone who can help. If he’s available and able to help, he’s more than happy to speak to you directly at his office or over the phone!
“I developed a infection the week he was on vacation. I went to an Urgent Care. They called his office he returned the call from out of the country and asked to speak to me not just the UC Doctor. I was shocked I felt he truly cared, what doctor would do that.”
We understand that foot issues wait for no one, and while he won’t return every single call from out of the country, if it’s a high priority issue and he can help, he’s willing to work outside of the standard 9-5 office hours for his patients.
“Dr Silverman walked in that room and explained everything in detail, he showed me on the computer, talked about pain an recovery time.”
“He thoroughly explained exactly what he was going to do and was very confident in his skills and assured me that everything would be fine.”
A number of providers at larger facilities are great at what they do, but because they are oftentimes so busy, they may not have the time to dive into the nuts and bolts of why the procedure is necessary and exactly what they are going to do during the procedure. Not Dr. Silverman. He ensures each patient knows why he’s recommending each treatment and what he’ll do to help it be a success.